Operations

Senior Business Analyst - 2212

Chennai
Work Type: Full Time
CES has 26+ years of experience in delivering Software Product Development, Quality Engineering, and Digital Transformation Consulting Services to Global SMEs & Large Enterprises. CES has been delivering services to some of the leading Fortune 500 Companies including Automotive, AgTech, Bio Science, EdTech, FinTech, Manufacturing, Online Retailers, and Investment Banks. These are long-term relationships of more than 10 years and are nurtured by not only our commitment to timely delivery of quality services but also due to our investments and innovations in their technology roadmap. As an organization, we are in an exponential growth phase with a consistent focus on continuous improvement, process-oriented culture, and a true partnership mindset with our customers. We are looking for the right qualified and committed individuals to play an exceptional role as well as to support our accelerated growth. You can learn more about us at: http://www.cesltd.com/

Job Title: Business Analyst (Aspiring Project Manager)
Location: Chennai
Industry: E-commerce, Construction, Travel & Tourism, Automobile, Retail
Job Summary:
We are seeking an experienced Business Analyst with strong PMP aspirations and a background in e-commerce and/or industries such as construction, travel & tourism, automobile, or retail. This individual will have a keen interest in growing into a Project Manager role, bringing a deep understanding of business processes, requirements gathering, and solution implementation. The ideal candidate will be a self-starter, eager to transition into a project management capacity while leveraging business analysis expertise to drive successful project outcomes.
Key Responsibilities:
Business Analysis:
  • Gather and document business requirements from key stakeholders, ensuring alignment with organizational goals and objectives.
  • Analyze and optimize business processes to identify opportunities for improvement and increased efficiency.
  • Translate complex business needs into clear technical requirements, ensuring both technical and non-technical stakeholders have a shared understanding of project scope.
  • Support user acceptance testing (UAT), ensuring that all deliverables meet business needs and quality standards.
  • Prepare detailed business cases and help develop project scope and project timelines in collaboration with the project team.
  • Conduct data analysis and provide actionable insights to guide project decisions and recommendations.
Transitioning to Project Management:
  • Assist in the creation and management of project plans, including defining timelines, resource requirements, and deliverables.
  • Support senior project managers in tracking project milestones, risks, and performance metrics to ensure timely project delivery.
  • Take on project coordination duties, such as scheduling meetings, preparing reports, and tracking project deliverables.
  • Gradually assume responsibility for project management tasks, including managing smaller projects or components of larger projects under the mentorship of senior project managers.
  • Help identify and mitigate potential project risks and issues, providing recommendations for corrective action.
  • Learn and apply PMP methodologies and principles in daily project management tasks.
E-commerce & Industry Expertise:
  • Leverage experience in e-commerce platforms (e.g., Shopify, Magento, WooCommerce) to inform business solutions and project direction.
  • Apply knowledge of industries such as construction, travel & tourism, automobile, or retail to ensure that project solutions meet market demands and customer expectations.
  • Collaborate with product and technical teams to implement e-commerce solutions that enhance the customer experience and drive business growth.
  • Provide insights into emerging industry trends and ensure that project initiatives are aligned with business and market needs.
Skills & Qualifications:
Required:
  • Bachelor’s degree in Business, Computer Science, Engineering, or related field.
  • 6+ years of experience as a Business Analyst, with an interest in transitioning into project management.
  • PMP certification (or working towards certification) and strong foundational knowledge of project management processes and methodologies.
  • Solid understanding of e-commerce platforms and tools, with direct experience working on or with e-commerce projects.
  • Knowledge and experience working in one or more of the following industries: construction, travel & tourism, automobile, or retail.
  • Proficiency in business analysis techniques, including requirements gathering, process mapping, and stakeholder engagement.
  • Strong communication skills, with the ability to translate complex requirements into clear and actionable deliverables.
  • Proficiency in project management tools such as Jira, Microsoft Project, Asana, or similar software.
  • Analytical skills with the ability to solve complex problems and drive process improvements.
Preferred:
  • PMP certification (or currently working towards it).
  • Experience with Agile/Scrum methodologies and familiarity with Agile project management tools.
  • Exposure to project coordination or project management duties as part of previous roles.
  • Familiarity with digital marketing, customer journey mapping, and e-commerce optimization.
  • Experience working with cross-functional teams, particularly in a project or product development setting.
  • Knowledge of Cloud-based project management tools (e.g., Monday.com, Smartsheet) is a plus.
Core Competencies:
  • Problem-Solving: Ability to assess complex business problems and suggest actionable solutions.
  • Communication: Excellent verbal and written communication skills, with the ability to interface with technical teams and business stakeholders.
  • Collaboration: Experience working with diverse teams across departments to meet project goals.
  • Adaptability: Flexibility to thrive in a fast-paced environment and manage multiple priorities simultaneously.
  • Growth Mindset: Eagerness to learn and grow into a project management role, with a focus on continuous professional development.
Working Environment:
  • Hybrid work model offering flexibility for both remote and in-office collaboration.
  • Supportive, dynamic environment focused on professional development and growth.
  • Opportunity to work with cutting-edge technologies in e-commerce and other fast-evolving industries.

Why CES?

Flexible working hours to create a work-life balance.
Opportunity to work on advanced tools and technologies.
Global exposure to not only collaborate with the team, but also to connect with the client portfolio and build professional relationships.
Highly encouraged for any innovative ideas & thoughts and we support in executing the same.
Periodical and on-spot rewards and recognitions on your performance.
Provides a better platform for enhancing skills via many different L&D programs.
Enabling and empowering atmosphere to work along.


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